Research purchase policy
All sales are final
Laboratory-grade research compounds, amino sequences, and protein-related materials are sold strictly for authorized research use. Because of the nature of these materials, we do not offer refunds, returns, or exchanges once an order ships.
Orders are prepared and released with documented batch information whenever available. If you need clarification before purchasing, contact us prior to checkout so we can help you select the correct item for your research program.
Shipping errors, carrier loss, or damaged shipments may be reviewed on a case-by-case basis with supporting documentation. This does not constitute a refund guarantee and does not apply to buyer remorse, storage conditions after delivery, or misuse outside of stated research intent.
Nothing on this site constitutes medical advice. Materials are not intended for human consumption, clinical use, or veterinary applications.
Your data, handled carefully
Privacy overview
We collect only what we need to operate NEXT., fulfill research compound orders, and keep your account and laboratory communications secure.
- Order & account data. Name, email, shipping details, and purchase history tied to research material fulfillment.
- Payments. Processed by our payment partners; we do not store full card numbers on our servers.
- Site usage. Basic analytics and security logs to improve performance and prevent fraud.
- Communications. Messages you send through our contact form or support channels.
We do not sell your personal information. You may request corrections or export of certain account data by contacting us. For jurisdiction-specific rights, refer to the full policy linked below.
Laboratory support
Contact us anytime
We would like to hear your thoughts
Questions about research compounds, amino materials, documentation, or order status? Send a message — our team reviews inquiries for educational and laboratory-directed requests.
For compliance and safety, please do not request human-use guidance. We support responsible research compound education and laboratory documentation only.